- Startup Strategist by stratup.ai
- Posts
- How to Ethically Engineer the Choices People Never Make
How to Ethically Engineer the Choices People Never Make
The Three Ethical Principles Every Startup Should Follow When Designing Choice Architecture

WELCOME TO

IN PARTNERSHIP WITH
Estimated Read Time: 3- 4 minutes
Today’s Docket
News Stories:
Startup Insight:
How to Ethically Engineer the Choices People Never Make
Startup Idea:
Affordable Interior Design Services Platform
Social Spotlight:
Masterclass on Building with AI and Automation
Resources:
"Nudge Theory: A Complete Overview"
PNAS. "The meaning of default options for potential organ donors"
Stanford SPARQ. "'Opt Out' Policies Increase Organ Donation"
Today’s Sponsor
Cut out the 60 hours of compliance busywork.
You need a simple UX, clear pricing, and 1:1 Slack support.
You need Delve.
Join Lovable and 100s of other companies using Delve for all things compliance (SOC 2, ISO, pen testing, and more).
And yes, this is the same Delve that went viral for sending out custom doormats.
Book a demo today with code VC74 for a CUSTOM DOORMAT + $1,000 OFF when you get compliant.
Latest News from the World of Business
(1) Investor Inflows to Space Startups Surge on U.S. Defense Spending (Reuters)
Investments in space-tech startups soared to $3.1 billion during Q2 2025, up from $2 billion in Q1, marking the second‑strongest quarter on record. A record 65% of funding came from Series B and C rounds. The uptick correlates with growing U.S. defense budgets—especially the $175 billion Golden Dome missile defense initiative. Highlights include Impulse Space securing a $300 million Series C round.
(2) Inntelo AI Raises £506K to Transform Hotel Guest Experience (TechEu)
London-based hospitality-tech startup Inntelo AI secured £506,000 in pre-seed funding, led by Haatch and the British Business Bank’s Future Fund, along with Look AI Ventures and seasoned angel investors. Their AI concierge platform—integrating WhatsApp and phone-based conversational and agentive AI—automates guest requests into coordinated staff tasks, streamlining hotel operations and boosting satisfaction
Every day, millions of people make thousands of decisions. Or do they? The uncomfortable truth is that most of our choices aren't really choices at all—they're simply the path of least resistance, guided by invisible architects who understand human psychology better than we understand ourselves.
Welcome to the world of default settings, where the most powerful influence isn't what you offer, but what you automatically select.
The Psychology Behind Our Inaction
Nudge theory, popularized by behavioral economists Richard Thaler and Cass Sunstein in their groundbreaking 2008 book "Nudge: Improving Decisions About Health, Wealth, and Happiness," reveals how small changes to decision environments can dramatically alter behavior. The setting of defaults works with a fundamental human tendency for inaction, appearing to be particularly successful because people often stick with pre-set options.
This is cognitive economics. Our brains are constantly triaging decisions, and when faced with choices that seem "good enough," we conserve mental energy for what feels more critical. The default effect explains why agents generally accept the default option in strategic interactions, obtaining whatever course of action is pre-selected if they don't specify a particular alternative.
"Just as no building lacks an architecture, so no choice lacks a context."
The Masters of Default Architecture
Government: Life and Death Decisions
Perhaps nowhere is the power of defaults more striking than in organ donation policies. Countries like Germany and The Netherlands use explicit consent or "opt-in" policies where citizens must indicate their willingness to donate organs, while countries like Austria and Belgium use presumed consent or "opt-out" systems. The results are staggering: in opt-out countries like Austria, more than 90% of people register to donate their organs, compared to much lower rates in opt-in countries like the U.S. and Germany.
The same person, with the same values, becomes a dramatically different decision-maker simply based on which box is pre-checked. This isn't manipulation—it's recognition that the context of choice matters as much as the choice itself.
Amazon: The Frictionless Empire
Amazon has built its empire on understanding defaults. Every aspect of their platform is designed to make the easiest choice the most profitable one. One-click purchasing, Prime's automatic renewal, and suggested products all leverage our tendency to stick with what's presented. Their recommendation engine doesn't just show you what you might want—it shows you what you're most likely to buy without thinking too hard about it.
The genius lies in making the default feel personalized while being systematically optimized. Your "recommended for you" section isn't just based on your preferences—it's based on what similar users were most likely to purchase as a default choice.
Apple: Elegance Through Restriction
Apple's approach to defaults is more subtle but equally powerful. Default options in their ecosystem automatically enroll users in beneficial programs with the option to opt out, significantly increasing participation rates. Privacy settings, app suggestions, and even the arrangement of their home screen are carefully designed defaults that shape behavior while maintaining the illusion of choice.
Consider how Apple Pay became default for many users not because it was necessarily superior to alternatives, but because it was seamlessly integrated as the path of least resistance for transactions.
The Startup Opportunity: Ethical Default Design
For startups, understanding defaults is about removing friction from positive outcomes. The most successful companies don't just build better products; they build better default experiences.
Three Ethical Principles for Default Design:
1. Benefit Alignment: Your defaults should genuinely serve your users' stated goals. If someone signs up for a productivity app, defaulting to helpful notifications serves them. Defaulting to engagement-maximizing alerts serves you.
2. Transparency: Users should understand what they're getting by default. Hidden auto-renewals or buried opt-outs violate trust and ultimately harm long-term relationships.
3. Easy Reversal: The simpler it is to change a default, the more ethical it becomes. True confidence in your defaults means making them easy to modify.
Practical Applications:
SaaS Onboarding: Default to the setup that leads to the highest user success rates, not the highest engagement metrics.
E-commerce: Default to shipping speeds and payment methods that optimize for customer satisfaction and return purchases.
Content Platforms: Default to content discovery that serves user interests rather than just time-on-platform.
The next time you're designing a user experience, ask yourself: What would your users choose if they had all the time in the world? Then make that the default. Your users—and your business—will thank you for it.
You Might Want to Read:
"Nudge Theory: A Complete Overview"
PNAS. "The meaning of default options for potential organ donors"
Stanford SPARQ. "'Opt Out' Policies Increase Organ Donation"
Startup Idea: Affordable Interior Design Services Platform
Many homeowners struggle with finding the right balance between budget-friendly home improvement solutions and achieving an aesthetically pleasing result. Often, they are torn between DIY projects that may not yield the desired look and hiring expensive interior designers or contractors. A startup could capitalize on this frustration by offering a platform that connects homeowners with affordable yet talented freelance interior designers and decorators. This platform could provide a range of services from virtual consultations to in-person visits, allowing homeowners to get professional advice and guidance on improving their home aesthetics without breaking the bank. By focusing on the aesthetics aspect of home improvement, this startup can attract customers who prioritize the visual appeal of their living spaces.
Worth Your Attention:
This guy literally dropped a 1-hour masterclass on building with AI and automation
— Aadit Sheth (@aaditsh)
6:08 AM • Jul 14, 2025
Was this Newsletter Helpful? |
Put Your Brand in Front of 15,000+ Entrepreneurs, Operators & Investors.
Sponsor our newsletter and reach decision-makers who matter. Contact us at [email protected]
Image by Mohi Syed on Pexels.
Disclaimer: The startup ideas shared in this forum are non-rigorously curated and offered for general consideration and discussion only. Individuals utilizing these concepts are encouraged to exercise independent judgment and undertake due diligence per legal and regulatory requirements. It is recommended to consult with legal, financial, and other relevant professionals before proceeding with any business ventures or decisions.
Sponsored content in this newsletter contains investment opportunity brought to you by our partner ad network. Even though our due-diligence revealed no concerns to us to promote it, we are in no way recommending the investment opportunity to anyone. We are not responsible for any financial losses or damages that may result from the use of the information provided in this newsletter. Readers are solely responsible for their own investment decisions and any consequences that may arise from those decisions. To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, or consequential damages, including but not limited to lost profits, lost data, or other intangible losses, arising out of or in connection with the use of the information provided in this newsletter.