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- How to Build Products That Don’t Make People Feel Stupid
How to Build Products That Don’t Make People Feel Stupid
Too simple feels toy-like. Too complex feels overwhelming. Here’s how to find the perfect balance that makes users feel smart without feeling lost.

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Estimated Read Time: 3 - 4 minutes
Today’s Docket
News Stories:
Lovable becomes a unicorn with $200 M Series A (TechCrunch)
Jack Dorsey pumps $10 M into a nonprofit focused on open source social media (startupnews.fyi)
Startup Insight:
How to Build Products That Don’t Make People Feel Stupid
Startup Idea:
Social Spotlight:
Building Mobile App Without Code
Resources:
Think Insights - "Goldilocks Effect" (User experience research on complexity balance)
Harvard Business Review - "The Goldilocks Theory of Product Success" (Innovation research on familiarity vs. novelty)
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Latest News from the World of Business
(1) Lovable becomes a unicorn with $200 M Series A (TechCrunch)
Stockholm-based AI startup Lovable has secured a jaw-dropping $200 million Series A just eight months after launching, propelling it to unicorn status with a valuation of $1.8 billion. The company enables users to build websites and apps using natural-language prompts, has 2.3 million active users, and generated $75 million in ARR from 180,000 paying subscribers
(2) Jack Dorsey pumps $10 M into a nonprofit focused on open source social media (startupnews.fyi)
On July 18, former Twitter/X CEO Jack Dorsey announced a $10 million investment into a nonprofit that aims to build and support open-source social media platforms. This move signals a renewed push toward decentralization and transparency in social networking .
The fairy tale got it right. Goldilocks didn’t settle for porridge that was too hot or too cold—she found the bowl that was just right. This same principle governs every successful design decision you’ll ever make.
Genius isn’t about making simple things complex, but about making complex things simple enough to understand without losing essential power.
“Everything should be made as simple as possible, but not simpler.”
The Complexity Death Trap That’s Murdering Your Product
Designers often think they must choose between dumbing things down or overwhelming users with features. This binary thinking kills products before they launch.
The "Too Simple" Death Spiral: Your product feels like a toy. Users open it, play around for five minutes, then abandon it because it doesn't solve real problems. You've stripped away so much functionality that you've also stripped away value. The iPhone could have been "simple" with just a phone app, but it would have been worthless.
The "Too Complex" Graveyard: Your product has every feature imaginable. Users open it, feel immediately overwhelmed, and close it without ever discovering its power. You've built a Ferrari but made the controls so complicated that no one can drive it.
The Just-Right Zone
The Goldilocks zone isn't about finding the middle ground—it's about finding the right ground. This requires three non-negotiable principles:
1. Aggressive Clarity
Every interaction should feel inevitable. When users see your interface, they should immediately understand what they can do and why they'd want to do it. This mirrors how infants prefer events that are "moderately probable" according to their current understanding of the world.
Think about Google's search box. It's not the simplest possible design (that would be a blank page), nor is it complex (that would be a page full of advanced options). It's aggressively clear: one box, one button, infinite possibilities.
2. Radical Simplification
This isn't about removing features—it's about removing friction. Every click, every decision point, every moment of confusion is friction. Your job is to eliminate friction while preserving power.
Consider how Twitter radically simplified status updates. Instead of asking "What's on your mind?" with unlimited characters and formatting options, they asked "What's happening?" with 140 characters. The constraint created clarity, not limitation.
3. Permanent Metaphors
Your users need mental models they can trust. Design patterns that work become invisible—users stop thinking about the interface and start thinking about their goals. But these metaphors must be permanent, not constantly changing.
The desktop metaphor has survived decades because it maps perfectly to how humans organize physical space. Files go in folders, folders go in larger folders, and everything has a place. When designers abandon proven metaphors for novelty, they force users to relearn everything.
The Science Behind "Just Right"
Research shows that too much complexity overwhelms users, while excessive simplicity may be perceived as lacking depth or functionality.
Your users have a cognitive load budget. Every decision you force them to spend from this budget. Every unclear label, every unexpected interaction, every moment of confusion drains their mental energy. When the budget is exhausted, they leave.
But here's the counterintuitive truth: users don't want fewer features. They want fewer decisions. Netflix doesn't succeed because it has fewer movies than Blockbuster had—it succeeds because it makes choosing what to watch effortless.
The Implementation Framework
Start with the minimum viable interaction. What's the smallest thing a user can do that delivers real value? Build that perfectly before adding anything else.
Layer complexity intelligently. Advanced features should be discoverable by power users but invisible to newcomers. Progressive disclosure isn't about hiding features—it's about revealing them at the right moment.
Test at the extremes. Find your newest users and your most expert users. If both groups can accomplish their primary goals without confusion, you're in the Goldilocks zone.
Beyond Design: The Goldilocks Mindset
This principle extends far beyond user interfaces. Your pricing strategy, your marketing copy, your company culture—everything benefits from finding the just-right balance.
Successful innovations mix familiarity and novelty. Too familiar, and no one cares. Too novel, and no one understands. The breakthrough products give users something they recognize wrapped in something they've never seen before.
You Might Want to Read:
Think Insights - "Goldilocks Effect" (User experience research on complexity balance)
Harvard Business Review - "The Goldilocks Theory of Product Success" (Innovation research on familiarity vs. novelty)
Startup Idea: Roommate Matching Platform
Many renters face the challenge of finding a trustworthy and reliable roommate to share living costs with. This process can be time-consuming, stressful, and often leads to mismatches in living preferences or incompatibilities. A startup could create a platform that uses advanced algorithms to match potential roommates based on lifestyle preferences, habits, and personalities. This would streamline the roommate search process and increase the likelihood of a successful living arrangement. The platform could also offer features like background checks, secure messaging, and rent payment management to enhance the overall renting experience. Market Size: The global roommate matching market size is estimated to be worth $450 million and is expected to grow due to the increasing trend of shared living arrangements among young professionals and students.
Worth Your Attention:
I recorded a full guide on How to Build a Mobile App without writing a single line of code
This video covers everything, from idea to scale 👇
Timestamps:
0:00 - Intro
2:21 - Validating your app idea
10:53 - Building a clean UI and product
25:41 - Marketing & scale— Steven (@StevenCravotta)
6:02 PM • Jul 16, 2025
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